Your vehicle will need to be turned on, with the engine running between ten and thirty five minutes. Make sure your vehicle is in a well-ventilated area. Turn on your vehicle, and then turn on the radio. Take the USB drive with the software updates to your vehicle.Once you’ve installed the updates in your vehicle, be sure to report the successful installation to complete the process.The latest software version will display on screen. You can verify the update was complete by scrolling to and selecting SYNC-Settings and then selecting Systems info. After this, SYNC will finish rebooting.Please wait a few moments before trying to use the system.” At the end of the installation your SYNC will say “Your SYNC system update is complete.SYNC will now be unresponsive for the duration of the update, which may take up to 10 - 20 minutes. You will hear an audio prompt explaining that SYNC will reboot and start the update.Select Yes to the prompt that appears on your screen.Scroll to Install on SYNC and press OK.Be sure you are using the USB drive with the software updates you downloaded. Plug the USB drive into USB port in the vehicle.Make sure your vehicle is in a well-ventilated area as your vehicle will need to be turned on and running until the update is complete. Turn on your vehicle as power must remain stable during the update.If you have an older vehicle that is not listed above, follow the second set of instructions. 2015 model year, SYNC-equipped Edge, F-150, Focus, Mustang.2016 model year, SYNC-equipped Edge, Escape, Explorer, F-150, Focus, Mustang.If you have a 2017 model year SYNC-equipped vehicle or newer, or one of the 20 vehicles listed below, follow the first set of instructions. The method for installing your latest SYNC software update will vary, depending on your vehicle model and year.
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